General Course Issues
| Problem: | Solution: | ||||||||||||||||||||
| White page with a little Icon (triangle, square and circle) is displayed, at top left when you log onto your course. | Macromedia Authorware Player not installed - Click Here | ||||||||||||||||||||
| Not heard from your tutor? | Go to your Communications centre and check for messages and then send one to your tutor. Drop email to the office. | ||||||||||||||||||||
| Scores do not save properly!!! | Use your Personal Notebook to record scores and take a screen shot (press the PrtScr button on keyboard, then open wordprocesser and paste (Ctrl+V keys together) the image onto the page, you now have a picture of the scores). Send me your scores attached to a message or just type them into a message. | ||||||||||||||||||||
| Run out of Attachment space? | If you find that you are getting near to or have exceeded your attachment limit you need to go and find some old Sent messages and delete them. This will free up space for you and allow you to send attachments. Remember that zipping up attachments to send is better use of your space as they will be all nicely compressed to sometimes only 10% of the original size. | ||||||||||||||||||||
| No ECDL exam booked | Have you sent Logbook number to exam coordinator? If not send number to ecdl.exams@tribalhubs.com | ||||||||||||||||||||
| Need a break in your course | Let your tutor know by message/email or email/call reception@tribalhubs.com | ||||||||||||||||||||
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Temporary
Internet Files and Cookie Deletion If you are getting "errors on page" or screens not opening properly please try the following first. If this does not work please contact 08000 150450 for learner support. The Temporary Internet Files (or cache) folder contains Web page content that is stored on your hard disk for quick viewing. This cache permits Internet Explorer or MSN Explorer to download only the content that has changed since you last viewed a Web page, instead of downloading all the content for a page every time it is displayed. To delete the files in the Temporary Internet Files folder, follow these steps:
Notes
278835 (http://support.microsoft.com/kb/278835/EN-US/) How to Delete Cookie Files
To delete cookie files from your computer, follow the
appropriate steps in this section for your version of Internet Explorer. 221523 (http://support.microsoft.com/kb/221523/) Description of the Import/Export Wizard that is included with Internet Explorer 5.0 or later Microsoft Windows 98 and later
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Course Code |
Course name |
What and where is the issue? |
IT Courses
|
100564IC006 |
IT1 Electronic Communication |
On page 3 of the second consolidation assignment the URL mentioned new links to a different page. This means that learners cannot find pictures of the Disney Yacht Club. However there are some other pictures on this website that could be used for the consolidation exercise instead. |
|
100564IC005 |
IT1 Presentations (NEC - 2000) |
Page 69 of the workbook asks learners to open a file called
'refine' |
|
100756IC003 |
IT1 Spreadsheets (IT for Life) |
Planning for a holiday - working with rows and columns.> try it
yourself activity. Downloadable instructions |
|
100564IC003 |
IT1 Spreadsheets (NEC - 2000) |
Page 36 of the workbook |
|
100564IC003 |
IT1 Spreadsheets- IT for Life (NEC - 2000) |
page 63:Item 8 - the model answer is incorrect. The model answer spreadsheet states -2a, column H, all the months have been multiplied by 120 when the formula should be e.g. H4=B4*C4, H5=B5*C5 and not H5= B5*120. |
|
100756IC002 |
IT1 Using Your Computer (IT for Life) |
Creating a written document' > Entering text > How much do you know > Page 2 / 7 It asks you which menu option you would click to open Notepad. Notepad appears as a main program on the start menu, but if you click on it the course marks you as incorrect. |
|
100756IC002 |
IT1 Using Your Computer (IT for Life) |
Creating a Written document >Entering Text>Special Keys and
Scrollbars - P.3/8 |
|
100564IC001 |
IT1 Using Your Computer (NEC - 2000) |
Step 3, page 52 within the workbook. The opening |
|
100124IC072 |
IT2 Databases - MS 2000 (EP) |
Assessment on Working with Forms Q2/10 |
|
100124IC072 |
IT2 Databases - MS 2000 (EP) |
Correct answer should involve typing the date in the 'Date Joined' field on the 'or' line. |
|
100124IC072 |
IT2 Databases - MS 2000 (EP) |
Assessment on working with queries > Q8 > Incorrect answer is given for this question. The correct answer is not given as an option and should read "Students born on or before 31/12/1976 AND who receive a newsletter" |
|
100124IC072 |
IT2 Databases - MS 2000 (EP) |
Assessment on Working with Queries>Q4/16 |
|
100124IC067 |
IT2 Electronic Communication - MS 2000 (EP) |
Assignment 1 Ref -F answer is now 60p not 52p. Also links on Internet Questions MA links do not work. |
|
100124IC074 |
IT2 Electronic Communication - MS 2000 (EP) |
Getting started with the internet and WWW> Glossary >http |
|
100124IC074 |
IT2 Electronic Communication - MS 2000 (EP) |
Task number 1, page 5,6 of 20. |
|
100124IC074 |
IT2 Electronic Communication - MS 2000 (EP) |
Electronic Communication >Unit: Good practice with e-mail> Topic: Managing your e-mail, page 6 of 8. The instructions explain how the 'Deleted Items' folder can be cleared by right-clicking and choosing 'Empty Deleted Items folder'. On the 'Assessment on Good Practice with e-mail' at page 8 of 18 it asks you to perform the same operation but this can only be carried out using the menu and not by right-clicking. |
|
100124IC074 |
IT2 Electronic Communication - MS 2000 (EP) |
Section: Electronic Communication - Course> Unit: Working with e-mail>Topic:Creating and sending messages, page 2 of 6. The instructions explain that you can only use a semi-colon to add more than one email address in the 'To' field. However, in reality you can add a space or Outlook will do it automatically. On the 'Assessment on Working with e-mail' at page 1 of 25 it will not accept the answer unless the space is manually added. |
|
100124IC074 |
IT2 Electronic Communication - MS 2000 (EP) |
Section: Electronic Communication - Course >Unit:Consolidation >Exercise: 2, Page 9 of 15. The instructions state: "Go to the following site: www.ukyahoo.com". This in fact brings up "page cannot be displayed" as the website address should be "www.uk.yahoo.com". |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Concepts of IT>Operating system software>page 3/3: MS DOS was first developed in 1981 not 1984 as stated in the course. |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Using your computer >a typical computer |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Assessment on Computers in everyday life > Q13 / 13 Answer should be false |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Assessment on working with Windows Explorer>Q5/15> If you give the answer of clicking on the right c: it marks the answer as incorrect. However it then highlights this as being a correct answer. |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Consolidation Assignment 1 - Getting Started |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Assessment > Working with Windows Explorer> Page 7/15 - one statement reads "you can click and drag in the right hand window to select several adjacent items". Course states the answer is 'True' however this should be 'False' |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Concepts of IT> Storage>Memory storage devices>P4/13 - The original size of the floppy disc was 5.25 not 5.5 as the course states |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Using Computers> Adding hardware and software> Installing
printers |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
Assessment on Information Networks > Q8/11> Question asks you to click on Domain in the email address. When you click on com (which is the correct answer) it tells you this is incorrect and that 'sandwich factory' is the correct answer. Sandwich factory is infact the ISP. |
|
100124IC076 |
IT2 Introducing Computers - MS 2000 (EP) |
In Using Your Computer> Assessment on working with Windows Explorer, Q9/15, if you type the correct answer Ctrl + C, it will not let you hit the 'submit' button afterwards (it is greyed out) |
|
100124IC073 |
IT2 Presentations - MS 2000 (EP) |
Assessment on Charts>P5/18 |
|
100565IC016 |
IT2 Presentations using MS PowerPoint 2002 (NETg) |
MS PowerPoint 2002 Expert User>Working With Charts> |
|
100124IC071 |
IT2 Spreadsheets - MS 2000 (EP) |
Model answer>the model answer on exercise 5 (Payroll sheet) is
incorrect. |
|
100124IC071 |
IT2 Spreadsheets - MS 2000 (EP) |
Assessment on Basic formulas and functions > question 10 of 12> Formula shown should be =AVERAGE(B2:B9) (not B2:B6 as stated) in order to create the circular reference which should then be corrected to =AVERAGE(B2:B8) |
|
100565IC003 |
IT2 Spreadsheets using MS Excel 2000 |
Microsoft Excel 2000 Fundamentals >Working with Data>Entering and editing>P4/19 Does not allow you to press enter after following the instructions. |
|
100565IC007 |
IT2 Web Publishing using MS FrontPage 2000 |
Post Assessment 1>Unit 8. "Which FrontPage 2000 View displays
work assigned to others in the |
|
100124IC070 |
IT2 Word Processing - MS 2000 (EP) |
Assessment on Entering and Editing Text > Q13>The question involves selecting the correct answer from a selection of 5. The question actually says that there is more then one correct answer. However, the submit button is only highlighted when two answers are selected, but if you select 1 or more than 2 the submit button is not highlighted.When you submit the answers the correct answers are not given. |
|
100565IC010 |
IT3 Databases using MS Access 2000 |
Post Assessment 4> Screen beginning - Create a replica of the inventory database> You are unable to click on the contact.mdb file and drag it to my briefcase. You cannot answer this question and will need to page forward to move on. The answer will be marked as incorrect. |
|
100565IC059 |
IT3 Spreadsheets using MS Excel 2003 (NETg) |
Post Assessment>Questions asks learner to remove chart area colour but it will not accept the right answer. The answer given is for removing borders. |
|
Course Code |
Course name |
What and where is the issue? |
Skills for Life
|
100398AU002 |
JIT Kaizen |
Understanding the Seven Wastes >Knowledge Check>Page cannot be found on server |
|
100398AU002 |
JIT Kaizen |
Implementing a JIT Kaizen Audit > Module will stop at 18% and will not allow you to move on further |
|
100341BS002 |
Key Skills Primer - Application of Number - Level 1 |
Question 6 of the T1 test in Number section. |
|
100339BS001 |
Measuring Up |
Main Menu>Skills>length>Level 2>Healthcare>Learning>Growth & Development, page 3/5 and page 5/13 . The arrow on the picture is meant to point to 42.25 but it points to 42.05 |
|
100008BS058 |
Numbers Direct - Length Entry 3 |
Question refers to the Workbook and asks learner to answer
questions |
|
100040BS009 |
Numbers Direct - Level 1 - Fractions, Decimals & Percentages |
Multiplication of a decimal |
|
100040BS009 |
Numbers Direct - Level 1 - Fractions, Decimals & Percentages |
Read, write order and compare fractions and mixed numbers 2. Activities P6/7: Incorrect question refers to rearranging fractions in order of size starting with the largest. The answer should be 4/5, 1/2, 1/5, and 1/10. |
|
100040BS010 |
Numbers Direct - Level 2 - Measure, Shape & Space |
Common Measures >“Estimate, measure and compare length, distance, weight and capacity 4 >“Activities” >P 3/9. Question asks "If you pour 10.5 pints of liquid into a 10.5 litre container, how many more millilitres of liquid could be added until the container was full. The course identifies the correct answer as 4,500ml; however the correct answer is 4,200ml. |
|
100040BS006 |
Numbers Direct - Numbers - Level 1 |
The question asks 'What are the angles of the pentagon?' |
|
100040BS006 |
Numbers Direct - Numbers - Level 1 |
Common measures> Read, estimate, measure and compare length,
weight and compacity 3> Explanation> page 3 of 6 |
|
100040BS006 |
Numbers Direct - Numbers - Level 1 |
Question 2 of 7. Symptoms: the question is 'Approximately how long is the pencil?' The answer is correct as 10.4 cm however the diagram shows 1cm as being equal to 12mm. |
|
100008BS061 |
Numbers Direct - Shape Entry 3 |
Workbook> P55 > the course itself refers to a no entry symbol in the exercise whereas in the online workbook there isn't one. |
|
100040BS010 |
Numbers Direct L 2 Measure Shape & Space |
Common measures> Estimate, Measure and Compare Distance, Weight
and |
|
100040BS010 |
Numbers Direct Level 2 - Measure Shape & Space |
Common measures> Estimate, Measure and Compare Distance, Weight
and |
|
100040BS010 |
Numbers Direct Level 2 Measure Shape & Space |
Common measure> Calculate units of measure within the same
system 1>Page 2> Explanation says click play to see further
examples. |
|
100040BS010 |
Numbers Direct Level 2 Measure Shape & Space |
Common measure>Calculate units of measure with in the same system 1> Activities>2 of 8 under activities, a question is asked on length, but the table displayed is a weight conversion chart. |
|
100040BS010 |
Numbers Direct Level 2 Measure Shape & Space |
Common measures> calculate with units of measure within the same system 1 > explanation. The weight conversion table is incorrect. It states that 1 gram = 0.353oz. It should read 0.0353 oz. |
|
100040BS010 |
Numbers Direct Level 2 Measure Shape & Space |
Common measure>Calculate units of measure with in the same system 1> Activities> Page 4/8. The course gives the answer as 80p, it should be 91p. |
|
100008BS051 |
Numbers Direct Multiplication Entry 3 |
Unable to get past a certain page within the course. The page
refreshes and takes out the answer which the learner has put in and
they cannot move forward. |
|
100008BS045 |
Numbers Direct subtraction Entry 1 |
Embedded blue close button in course not functioning. |
|
100040BS009 |
Numbers Direct, Level 1 - Fractions Decimals And |
In Read, write, order and compare common fractions and mixed numbers 2. Activities, page 6/7, the question refers to rearranging fractions in order of size, starting with the largest. The answer should be 4/5, 1/2, 1/5 and 1/10. If you click 'check answer', it does not work, i.e. you don't get told if this is right or wrong. |
|
100040BS009 |
Numbers Direct, Level 1 - Fractions Decimals And |
In Read, write, order and compare common fractions and mixed numbers 2. Activities, page 7/7, the question refers to rearranging fractions in order of size, starting with the smallest. The answer should be 1/12, 1/4, 1/2, 2/3. If you click 'check answer', it does not work, i.e. you don't get told if this is right or wrong. |
|
100712IC001 |
Prepare for CLAIT Plus Unit 1 - MS2000 |
When downloading the practice assignment one of the documents is called unit1 practice assessment doc. On page 3 of this doc it states: 'Using the file homespub and referring to the draft document on pages 9 – 10, make the changes shown.' However, pages 8,9 & 10 are missing from this document. The page number for this document is wrong and the draft doc is on page 6-7. |
|
100579BS003 |
Preparing for Testing - Literacy Level 1 |
We have had reports that the timer on the practice test is not accurate. |
|
100579BS004 |
Preparing for Testing - Literacy Level 2 |
Practice>Past test> click on the questions. This brings up a screen that populates the whole window. The Back - Next options and the last 20 questions are obscured by a toolbar, so learners are unable to answer the last 20 questions. This issue appears to happen if service pack 2 is installed. |
|
100022SM001 |
Putting your Business on the Web |
There is a problem with the scoring on the quizzes. On the 'Why e-commerce' quiz the score at the end sometimes states the number of questions attempted wrong, for example the system states learner has scored 5/6 when in fact they scored 5/8. |
|
100022SM001 |
Putting your Business on the Web |
Why e-commerce?: E-commerce basics |
|
100415BS001 |
Quizmaster |
On the times table section the course states that 2 multiplied by 2 is 2 |
|
100717BS001 |
Spellers |
Main menu > Booklets > Next - 'Number' is misspelt. |
|
100717BS001 |
Spellers |
My shopping list>Rules>Easy spelling rules>go shopping>P8/17. No English words end in v. - Two words in the list show as 'five'. However when you click on the second one it changes to 'live' instead of 'five'. |
|
100717BS001 |
Spellers |
My shopping list>Rules>Spelling Language>P20/22 - (4th phrase) Course says correct answer is 'bare' but correct answer should be 'bear'. |
|
100039BS001 |
The Numbers Game - Stage 1 |
Workbook 2>Page 48>Step 3> advises that the sum of 24 x 12= 240 >Answer should be 288. |
|
100039BS003 |
The Numbers Game - Stage 3 |
P34>All answers have an extra number 6 added to the end (e.g.
for rounding 311, the book says 3006 instead of 300) |
|
100039BS003 |
The Numbers Game - Stage 3 |
The Numbers Game Workbook 9 > P6 >Question 1d >What shape is being illustrated. It is a rectangle however in the answers on page 9 it says pentagon. |
|
100039BS003 |
The Numbers Game - Stage 3 |
Workbook 9>Page 20> asks for area and parameter of the shape. Answer page page 22 should read area = 14cm2 and parameter = 15cm |
|
100039BS003 |
The Numbers Game - Stage 3 |
The Numbers Game Workbook 9 >Never say DIY. Page 42, second picture: although the height of the entire wall is 3m, the doorway, which is lower than the top of the wall, is marked as 3m. |
|
100039BS003 |
The Numbers Game - Stage 3 |
Numbers Games 4, book 12, page 20 did not explain what prime numbers are. |
|
100039BS003 |
The Numbers Game - Stage 3 |
Workbook 1 > Bowled Over, page 30, Q.2: 6,833 should be rounded down. |
|
100039BS003 |
The Numbers Game - Stage 3 |
Workbook 1> Bowled Over, page 30, Q.3: 2,458,339 should be rounded down. |
|
100039BS003 |
The Numbers Game - Stage 3 |
Workbook 2>Fair’s Fair, page 18, Q.2: the answer does not make sense, it should be 2,000 + 2,000. |
|
100039BS003 |
The Numbers Game - Stage 3 |
Workbook 12, Sum Enchanted Evening, page 19, Q.d.: the answer should be 22. |
|
100030BS015 |
A way with words - Entry level 3 |
Grammar and punctuation'> 'Decode unfamiliar words and predict meaning '> 'Activities'> Page 5/6: The question reads 'can you predict the missing word' (The woman's shoes were far too --------. They were gripping her feet). The answer is tight but could also be small. |
|
100030BS015 |
A way with words - Entry level 3 |
Speech, words & sounds> Use first and second letters to put words alphabetically>Activities>P2/6. It marks the answer Crater wrong. Correct answer given as Crator however this is not the same spelling given in the example. In addition there is no consistency in the answers for the learner to use upper or lower case. |
|
100030BS012 |
A Way With Words Entry Level 2 Writing |
Grammar and punctuation, use adjectives, activities, page 2 of 6: allows you to enter the same correct answer in each box. Learner entered Large in each box and was marked correct. Strictly speaking this is correct and I doubt that anyone would enter the same word in each box. |
|
100030BS008 |
A Way With Words Entry Level 1 Speaking and Listening |
Exit button does not work |
|
100030BS008 |
A Way With Words Entry Level 1 Speaking and Listening |
Speak to communicate > asking questions to obtain information> page 3/8 it refers to 'if you don’t know the telephone number'. It then refers to Directory Enquires as 192. |
|
100030BS012 |
A Way With Words Entry Level 2 Writing |
Grammar and punctuation, use punctuation correctly. It asks about proper nouns in activities, but proper nouns are not introduced until the next section. |
|
100030BS016 |
A Way With Words Entry Level 3 Reading |
Reading Comprehension>Understand and use organisational features to locate information. Page 5/6 Activities. You have to type in the answers in capital letters (though the text on the screen is not in capitals). This should be amended as it is confusing for learners. |
|
100030BS015 |
A Way With Words Entry Level 3 writing |
Writing composition, plan and draft 1, Activities, Question 6/6 about how many full stops are required. The answer given is 4. In this case, it's not just about replacing the full stops, you also have to create a new full sentence for the text to make sense. This is not what the question asked. |
|
100030BS018 |
A Way With Words Level 1 Writing |
Grammar and punctuation>Use correct Grammar>Activities>Question 3 of 5. You are asked to fit the verbs in the gaps however it does not tell you which tense the sentences are in therefore more than one verb fits.e.g Margaret and James ..... very excited. Both the verbs: 'are' and 'were' would fit here. |
|
100030BS021 |
A Way with Words Level 2 |
Writing Composition>Presenting Information and Ideas in a Logical or Persuasive Sequence 2 >Activities section, page 3 of 6. The answer is all in capitals (ALTHOUGH) to get it correct. If written as in a sentence it should be (Although), if you do it this way, you are marked incorrect. |
|
100030BS020 |
A Way With Words Level 2 Speaking and Listening |
Engage and discussion >Make relevant contributions and help move
|
|
100030BS021 |
A Way With Words Level 2 Writing |
Spelling & Handwriting Section >Spell Correctly, Page 3 of 6. |
|
100030BS021 |
A Way With Words Level 2 Writing |
A way with words > writing level 2> Grammar and punctuation > Punctuate sentences 2> Activities section page 4/6. You are asked to enter the correct punctuation. In the 4th box after it says: 'lots of sunscreen' there should be no punctuation at all since it is followed by an 'and'. However, if you leave the box blank it marks you as wrong. When you 'check answer' it says that a comma should be entered which is incorrect. |
|
100338BS001 |
Cash crescent |
Rita & Angie> More to do> Question 10 >The answer is control your money but this is not given as an option for the learner to select. The learner will not be able to answer this question correctly but is likely to give 'check for mistakes' as the correct answer as this is the most likely answer. |
|
100338BS001 |
Cash Crescent |
If you work through a whole section (house), select 'back to home' and then re-enter the same house, it should say 'completed' but it says 'continuing'. This is an intermittent problem. |
|
100212BS004 |
Citizen UK |
Problem occurs: click on green triangle from main menu >Click on
activity 1>Click on the 1st topic (circle next to first topic)>Map
of Great Britain> match the country using the regions>click on next>
question has a set of True/false answers >select True, true, false,
false> |
|
100212BS004 |
Citizen UK |
Problem occurs: click on green triangle from main menu >Click on
activity 1 |
|
100024BS002 |
English Skills Check Version 2 |
Intermittent fault > Reading section> scores do not always save. |
|
100589BS001 |
Essential skills for Rail |
Customer Service Staff> Numbers for work>Reading timetables>P4> On the timetable there is no time for Wolverhampton, it is for Walsall. |
|
100437BS001 |
Essential Skills for Work |
Retail>skip (to skip the intro) >choose topics>numbers for retail>counting in batches> Page ID 1263>Question on counting barrels: The numbers up the side of the stack read 1 to 7 + 3 at the top. The picture actually has 8 rows of barrels, so the text should read 1 to 8 +3. |
|
100594SM004 |
Financial Environment |
Action Plan within the course is incorrect. Will be replaced with the tutor guide version. |
|
100152RD001 |
Fork Lift Truck Operation in a Warehouse Environment - The Theory |
Go to section "Engineering Principles". |
|
100144BS001 |
Getting A Job |
Applying for jobs>activity 2>CV. Print function does not work. |
|
100144BS001 |
Getting A Job |
Applying for jobs>activity 2>Application. Print function does not work. |
|
100451SM015 |
Health and Safety |
CRN 428091: We have been informed that some information is incorrect, superseded or inaccurate. See http://www.learndirect-supportcentre.co.uk/supportcentre/attach/rad82A1E.doc for details. D Prynne advised 20/9 that a course update is planned this quarter. Advised John Murphy to add to OWL 20/9/05. Added to CK2 27/9/05. |
|
100463SM001 |
How to Stay Safe and Healthy at Work |
Does not print results of the Knowledge Check - prints a blank page |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 2> Advanced> Simulation section - The lesson refers to monthly depreciation but it also refers to the total for the year. It should show the amount for the year (2400) |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 2> Advanced> Accounting for Depreciation-Question 12 of quiz reads 'residual balance' instead of 'reducing balance'. |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1> Introduction> Check your Knowledge - Question 25 - correct answer reads 'current account credited and deposit account debited'. This is the wrong way round. Should read 'deposit account credited and current account debited' |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1> Introduction> Check your Knowledge - Question 28 - Correct answer should be that credit column is £100 bigger than debit column, not £200 bigger. Correct answer (D) should read £100 bigger |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1>Introduction>Trial Balance Report - Question 10 reads 'you buy a computer for £1000 and update the vehicles account' - this should be 'office equipment account'. |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1> Introduction and 2> Advanced> Check Your Knowledge-Text at beginning of section states that all scores are available to learner and tutor. This is not true, only latest score available for tutor to view. Should read 'Your tutor will only be able to view your most recent score' |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module !> Introduction> Essential Management Reports - Question 6. Answer A (the one marked as correct) in fact means the same thing as answer C, but C is marked incorrect. C should be the correct answer and A should be reworded (make sure it is reworded to something with a different meaning) |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1> Introduction> Working with Customers - Mouse over the Sales Day Book - On 'Inv/Cr Note No' the mouse-over reads 'The total amount shown on the invoice or credit note is entered here'. This is not correct - a reference number is shown not the total amount. |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1> Introduction> Working with Customers - In the discounts section of the simulation, it shows date as "CR001" and ref as "4000". CR001 is in fact a customer code and 4000 a nominal code. CR001 should appear as A/C and 4000 as N/C |
|
100693SM001 |
Introduction to Bookkeeping with Sage |
Module 1>Introduction and 2>Advanced> When printing to a printer or PDF document, the top of each page is cut off. This occurs on a large number of printer makes and models (8/3/05) |